Privacy Policy

Turps Wood Design is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use and protect your information when you interact with us or use our website.

Turps Wood Design
Based in Lostwithiel, Cornwall
Email: turpswooddesign@gmail.com
Phone: 07977 441 624

We may collect and store the following personal information:

• Your name, email address, phone number and delivery address

• Details of products ordered

• Any messages or notes you submit via our contact forms or email

We do not store payment card details. All online payments are processed securely through trusted third-party payment providers.

We use your information to:

• Process and fulfil orders

• Communicate with you about your purchase

• Provide updates on delivery or lead times

• Respond to enquiries

• Improve our services and website experience

Your data is stored securely and only accessed when necessary to provide our services. We will never sell, rent or share your personal information with third parties without your consent, unless required by law.

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.

You can choose to disable cookies in your browser settings if you prefer.

You have the right to:

• Request access to the personal data we hold about you

• Ask for incorrect or outdated information to be corrected

• Request that your data is deleted

• Withdraw your consent at any time

To do any of the above, contact us at turpswooddesign@gmail.com

We may update this privacy policy from time to time. The latest version will always be available on our website.

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For any questions about this policy or how your data is used, please contact us directly.